For many in the retail industry, 2021 has been a harder year than 2020. With major shifts in consumer spending on a regular basis, and a growing fatigue with managing the impact of the pandemic, this is another year most will be happy to put in their rear-view mirror.
The pandemic has continued to accelerate trends seen across the retail industry, several of which will continue to have a profound impact in 2022.
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https://www.forbes.com/sites/catherineerdly/2021/1...